Why you got an email from us
You received a message from Delega and you didn't ask for it. That's a fair thing to be annoyed about, so here's exactly what happened, in plain terms.
Who we are
Delega is operated by Raian Lacerda Pollock Costa (sole practitioner), Carrer de Calàbria 149, entresuelo 1a, 08015 Barcelona, Spain, NIE Z1508824Y. You can reach a human at [email protected].
Where we got your details
We contacted you at a business address, about your business. We sourced your contact details from public business records, specifically the official UK Companies House register, your business website, or a published UK trade directory. We keep an immutable record, per contact, of the exact source. If you want to know precisely where yours came from, ask and we'll tell you.
Why we contacted you
We think businesses like yours lose work to calls they can't answer, and we sell a service that fixes that. That's the whole reason. We rely on our legitimate interest in offering a relevant business service to a business, and you have an absolute right to tell us to stop.
How to make it stop: one step, no account, no reply needed
One-Click Immediate Suppression
You can opt out instantly without creating an account or typing an email:
Opt Out in One Step (delegahq.com/optout)- ✓ Immediate suppression (zero delay)
- ✓ Applies across all channels & domains
- ✓ Permanent exclusion guarantee
Or just reply "no thanks". Either way:
- We suppress you immediately, not in ten days.
- It applies to every channel and every one of our domains: email, phone, SMS, WhatsApp. We will not turn up again from a different address.
- We keep only your contact identifier, permanently, for the sole purpose of never contacting you again. That's the one piece of data we can't delete without breaking the promise.
What we hold, and for how long
Business contact details (name, business email, phone, company, trade, town), the source above, and a record of what we sent you. If you don't respond, we delete the record within 12 months. If you opt out, we keep the suppression entry permanently, and nothing else.
Your rights
Access, rectification, erasure, restriction, portability, and objection, including an absolute right to object to direct marketing at any time, free of charge. Email [email protected] and we'll respond within one month.
You can also complain to a regulator: the AEPD (Spain, aepd.es), the ICO (UK, ico.org.uk), or the Data Protection Commission (Ireland, dataprotection.ie).